Privacy Policy

Avanqua Oceanogràfic S.L (hereinafter, “Avanqua Oceanogràfic”), in compliance with personal data protection regulations, hereby informs the user of this website (hereinafter, the “User”), contained on this web page (hereinafter, the “Website”), of the following conditions, which shall govern the processing of their personal data within the framework of the use of and interaction with the Website, as well as the processing of their data regarding any contact they may establish with its owner.

1. Who is the Data Controller for your data?

2. What personal data processing do we carry out?

The User’s personal data will be processed by Avanqua Oceanogràfic S.L for the following purposes and based on the following legal grounds:

Purpose 1: handling communications, resolving incidents and claims, as well as information requests and resolving other types of inquiries

• Data processed for this purpose: identification and contact data communicated through the means provided by Avanqua Oceanogràfic S.L, such as Website forms, email, or telephone. Specifically, and among other data that could be communicated depending on the specific inquiry or communication made, the processing of the name, surname, email address, telephone number, professional position, and company or entity where the User works is anticipated.
• Description of the purpose: to attend to the inquiry raised and provide the information requested by the User.
• Legal basis: the User’s consent through the acceptance of the processing of their data for the purpose indicated in the basic data protection information and the privacy policy.
• Retention period: as long as necessary to resolve the inquiry or provide the requested information, resolve the claim or incident, as well as to address any possible legal responsibilities or obligations that may arise, being able to keep your data duly blocked afterwards for at least 5 years, which is the general statute of limitations for personal actions.

Purpose 2: management of the commercial relationship with the customer, including activity and restaurant reservations.

• Data processed for this purpose: identification, contact and, where appropriate, economic, training, and academic data, communicated through the means provided by Avanqua Oceanogràfic S.L, such as Website forms, email, telephone, or during the development of the commercial relationship with Avanqua Oceanogràfic S.L. Specifically, and among other data that could be communicated, the processing of the name, surname, email address, telephone number, delivery address, or transaction and financial data necessary to carry out the purchase operation and the delivery of the acquired goods is anticipated.
• Description of the purpose: to manage, within the framework of providing its services, all aspects that could derive from the commercial relationship established with Avanqua Oceanogràfic S.L by reason of the purchase of tickets or products in its online store and/or the relationship established with Avanqua Oceanogràfic S.L, including the management of reservation data or scheduled appointments.
• Legal basis: execution of the contractual relationship.
• Retention period: for the duration of the contractual relationship, as well as to address any possible legal responsibilities or obligations that may arise, being able to keep your data duly blocked afterwards for at least 5 years, which is the general statute of limitations for personal actions.

Purpose 3: data analytics through cookies

• Data processed for this purpose: depending on the case, identification, contact, and browsing data may be processed. For example: browsing habits (browsing patterns, most requested features and services, preferences, etc.) or browsing identifiers (browsing device or IP address).
• Description of the purpose: to analyze the User’s browsing on the Website in order to understand browsing patterns, improve the Website, and the User experience.
• Legal basis: consent of the data subject, granted by accepting the download of cookies in the cookie notice provided upon entering the Website.
• Retention period: as long as consent is not withdrawn and, specifically for each cookie, as indicated in the “expiration” column of section “3. What cookies do we use?” of our Cookies Policy.

Purpose 4: sending our own commercial communications

• Data processed for this purpose: identification and contact data, such as name, surname, and email address.
• Description of the purpose: to send commercial communications related to the activity of Avanqua Oceanogràfic S.L.

• Legal basis: consent of the User (recipient of the communications). The User may withdraw the consent provided at any time by writing to protecciondatos@oceanografic.org.
• Retention period: as long as necessary to satisfy the indicated purpose and as long as the user does not object to the processing or withdraw consent, as well as to address any possible legal responsibilities or obligations that may arise, being able to keep your data duly blocked afterwards for at least 5 years, which is the general statute of limitations for personal actions.

Purpose 5: talent acquisition

• Data processed for this purpose: identification, contact, and professional data, such as name, surname, age (solely for the purpose of identifying persons with full legal capacity), email address, skills, academic background, and previous experience.
• Description of the purpose: management of the job applications that may be published at any time, as well as managing the database collected by electronic means, for the purpose of evaluating new hires.
• Legal basis: (i) establishment of pre-contractual measures at the request of the data subject, in the event of spontaneously and proactively sending their CV with the intention of concluding a contract outside the framework of a selection process or specific offer; (ii) consent of the data subject for the retention of their CV in the job bank.
• Retention period: for the duration of the selection process or until consent is revoked and, in any case, for no more than 2 years, unless the candidate’s consent has been requested to keep it for a longer period.

Purpose 6: compliance with legal obligations

• Data processed for this purpose: any personal data that may be subject to processing within the framework of compliance with the legal obligations to which Avanqua Oceanogràfic S.L is subject.
• Description of the purpose: to comply with any legal obligations that may be applicable to Avanqua Oceanogràfic S.L.
• Legal basis: compliance with the specific legal obligation that applies.
• Retention period: the one indicated in the applicable regulations based on the legal obligation imposed on Avanqua Oceanogràfic S.L

3. To which recipients will your data be communicated?

Avanqua Oceanogràfic S.L, for the correct provision of services, may communicate your data to providers who will carry out their functions as data processors.

Additionally, we inform you that certain data, by virtue of current regulations or the contractual relationship maintained by Avanqua Oceanogràfic S.L, may be communicated to:

• Banks and financial entities for the collection of contracted services and/or purchased products.
• Public administrations with jurisdiction in the sectors of Avanqua Oceanogràfic’s activity, when so established by current regulations.

4. Are international data transfers carried out?

Avanqua Oceanogràfic S.L could carry out international data transfers from this Website derived from the acceptance of cookies:

Google LLC, Microsoft, Microsoft Clarity, TikTok, Cloudflare, HubSpot, as well as Meta Platforms Inc. transfer data to the United States based on the user’s consent when accepting cookies.

By accepting the cookies of these entities, the user consents that their personal data, which may be collected through the loading and reading of cookies, be transferred to the United States, a country for which the European Commission adopted the Adequacy Decision of July 10, 2023, EU-USA Data Privacy Framework, declaring that companies located in the USA that adhere to it have adequate guarantees for the level of protection of European regulations.

In the event that the user does not consent to this international transfer of data to the United States, they must reject these cookies, and the functionalities or services offered with these cookies will not be provided or obtained.

You can find out about transfers to third countries that, where appropriate, are carried out by the third parties identified in the cookies policy in their corresponding policies.

5. What are your rights when you provide us with your data?

The data protection rights that data subjects may exercise, when applicable, are:

• Right to request access to personal data relating to the data subject.
• Right to rectification or erasure.
• Right to object.
• Right to request the restriction of processing.
• Right to data portability.
• Right not to be subject to decisions based solely on automated data processing.

The owners of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Avanqua Oceanogràfic S.L or to the email address protecciondatos@oceanografic.org

Models, forms, and more information available about your rights on the website of the national supervisory authority, the Spanish Data Protection Agency (hereinafter, AEPD), www.aepd.es

6. Can I withdraw my consent?

You have the possibility and the right to withdraw consent for any specific purpose granted at the time, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal.

7. Where can I file a claim if I consider that my data is not being processed correctly?

If any data subject considers that their data is not being processed correctly by Avanqua Oceanogràfic S.L or that requests to exercise rights have not been satisfactorily addressed, they may file a claim with the corresponding data protection authority, the AEPD being the one indicated in the national territory, www.aepd.es.

8. Security and updating of your personal data

With the aim of safeguarding the security of your personal data, we inform you that we have adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid its alteration, loss, and/or unauthorized processing or access, as required by regulations, although absolute security does not exist.

It is important that, so we can keep your personal data up to date, you inform us whenever there is a modification to it.

9. Confidentiality

Avanqua Oceanogràfic S.L informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in legally provided cases, or unless the data subject has expressly authorized us.